Shipping Policy

Delivery

We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 3-5 business days.

Daily delivery except on Public Holiday & Weekends

You may track your tracking number at Pos Laju website to get updated with the current status.

International Shipping:

We shipped worldwide - If you're from other country than Belgium, Australia, Brunei, Indonesia, New Zealand, United Kingdom and Singapore, please email us at estrella.msia@gmail.com for shipping rate. For countries mentioned above, you can refer to your shipping rate at the checkout page.

Return Policy

All items are non-refundable but exchangeable. A customer may exchange their item with the same design within 7 days of receiving your order depending on product availability. Item to be returned needs to be unworn  (except for testing purposes) and its original condition. 

PROCEDURES FOR EXCHANGE

Please e-mail us at estrella.msia@gmail.com with the subject heading 'ITEM FOR RETURN'. Please attach your order reference number, reason for exchange and item you would like to exchange it for. Please include your Full Name, Delivery Address and Contact number for delivery. Once your item has been received by the warehouse, it will be inspected for any defects and an exchange will be made so long as the item satisfies all our quality checks. A postage fee will be incurred by the customer for shipping of the item for exchange. Payment of shipping fee is required prior to shipping of the item for exchange.